It's a joint project of Bengaluru City Police and Nightingales Medical Trust. Established in 2002, the Elders Helpline provides assistance to older persons facing problems including abuse, neglect, exploitation, harassment, family disputes and other forms of vulnerability.
It's the first project in the country where an NGO and the law enforcing authorities joined together to address elder abuse.
Located at the premises of Bengaluru City Police, the Helpline acts as an important link between older persons, their families, social workers, police and other support systems.